ISO 9000 Training

"BEYOND CERTIFICATION":
ISO 9000 TRAINING

"Beyond Certification" is perfect for companies moving toward their ISO 9000 goals. This program gives a brief background of IS0 9000, outlines the objectives of participating in the initiative, and provides a clear understanding of the rewards to be reaped when ISO 9000 is achieved. Inspiring and informative, this material creates the employee motivation critical to ISO 9000's success.

Scenes Included in the Program:

HONEY, PASS THE CLICKER
We need only look at our personal lives to realize the difficulty of moving out of the comfort of routine. This scene makes the point that in achieving the objectives of ISO 9000, we must part with some of our old ways of thinking.

CONTEMPT PRIOR TO INVESTIGATION
Believing something will fail can become a self-fulfilling prophesy. Individuals must be encouraged to put aside their pre-conceived notions about ISO 9000 to view its objectives with a fresh attitude.

MANDATORY FISHING
Some employees worry that a new strategy means throwing out many of the traditional values of an organization. This character journeys from concern that he will be cast aside to a renewed commitment to this initiative.

INGREDIENTS
Staying customer focused and providing quality products and services are prerequisite to any company's survival. This analogy emphasizes the importance of ISO 9000 to doing business today.

DROWNING IN PRIORITIES
One employee gives voice to her thoughts and feelings and those of many others, providing catharsis for those who resent the changing responsibilities and resources available.

IT'S ON THE RECEIPT
This closing monologue inspires the audience to take away a new attitude toward company initiatives. Though quality and service sometimes seems to be an afterthought in other organizations, this character has a sense of pride in working for a company that ensures the dependability and safety of their products.

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